Author Archives: David Vinge

How do Customers Feel About Payment Apps asking for Specific Tips

Payment apps asking for specific tips before service annoy the heck out of users – but still generate bigger gratuities.   Contributed by Alei…
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Free Microsoft Office on the Web

How to Use Microsoft Office for Free on the Web

I work with many small businesses who generally don't have a need for Microsoft Word or Excel or other Office applications. They haven't…
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Why do Posts Disappear From Your Google Business Profile?

If they violate Google's posting policy, Google will remove posts from your Google Business Profile (formerly Google My Business). Common violations of the…
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Best Times for Restaurants to Post on Instagram

Sprout Social, a social media management platform, analyzed their customers' data to determine what days and times their Instagram posts resulted in the…
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