Turn exceptional customer experiences into positive reviews!

"We consider a large number of positive user reviews as evidence of positive reputation."
Google Search Quality Evaluator Guidelines - Section 2.6.1

Invite existing customers to share their experiences online so new customers know you can be trusted. These authentic customer reviews will improve your Google ranking and attract new customers.

My Customer's Voice uses happy customers to win new customers

We've all had a negative experience with a product or service. If your experience was poor, you might have been tempted to write a review to warn other potential customers to go elsewhere. But if your experience was positive, writing a review – unfortunately for small business owners – likely isn’t top-of-mind.

We provide an easy do-it-yourself way to nudge your customers to share their positive sentiments. Customer Voice sends gentle reminders to past customers, encouraging positive online engagement. 

Use personalized messages to gather more customer feedback

Increase the chance of your customer leaving a review with a personalized email or text that matches your brand identity.  A customized email with familiar logos and colors is also more likely to be opened and can boost click-through rates by 139%.   

My Customer's Voice helps you personalize each message without manual effort.   Dynamic components, including the customer's first name or full name, can be inserted along with the websites where you would like the reviews to be posted.  

Have reviews posted on the websites that will make an impact

Glowing reviews help businesses shine in local search! Collect new reviews on third-party review sites, social media profiles, and first-party landing pages. Never miss a chance to collect authentic customer feedback with the Review Generation Widget right on your website.

Note: You can ask customers to leave a review on a landing page and if the customer leaves you a four-star review or higher, the widget will also ask them to share it on your preferred public review sites.

Get live stats on your sent review requests

See how your requests are performing including,

• ✓ Number of review request sent
• ✓ Requests opened
• ✓ Click-through rates
• ✓ Request status in real-time

Get more reviews to build brand trust

Start Requesting Customer Reviews

My Customer's Voice makes it easy to collect reviews after customers visit your business when they’re most likely to leave a review. Get more reviews to boost your average star rating while establishing trust with potential customers. Reach customers wherever they are with flexibility to request reviews on the medium that works best for your customers—either text message or email.

Find My Customer's Voice in the Marketplace under Reputation Management

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Need help prioritizing your digital efforts?

Request a Snapshot analysis of your current online presence. The Snapshot Report is a FREE marketing needs assessment that provides automated insights into your business’s online marketing performance. It highlights gaps in your online presence, provides comparisons to similar businesses, makes specific recommendations for improvements, and explains why it's important.

Use this report to prioritize your team's digital marketing efforts.  Remember that you don't need to do everything perfectly, but you must do better than your competition.